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Job Title: Middle Office Trading Support Lead

Company: Major Global Bank

Corporate Title: Flexible Salary Range: Competitive Package
Location: Singapore Date Open: Sept 2019

Responsibilities / Duties:

Serves as a lead for the day-to-day operations of a Middle Office support team, providing work direction and technical assistance on complex matters.
Leads the daily activities of a Middle Office support team servicing multiple funds.
Reviews data and assists in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting.
Supervises the tracking of fund data and trades, as well as the maintenance of records.
Establishes data maintenance and summarization processes and procedures to improve team efficiency and best support the Middle Office support team.
Searches for fail points in processes and provides error reports to clients in compliance with established service level agreements.
Reviews error reports from more junior team members and provides feedback.
Ensures error reports from support staff comply with service level agreements before they are shared with Middle Office teams.
Independently provides accounting and trading support activities for funds of higher complexity.
Performs reviews of more complex documents processed from across the Bank to confirm compliance with established processes and procedures.
Reviews work of more junior colleagues and provides technical assistance on complex matters.
Independently performs complex functions supporting accounting, trading and client services activities including book-keeping and data review.
Reviews high volume of documents to ensure processors followed established procedures and took on minimal risk.
Leverages strong knowledge of processes of procedures to confirm findings.
Reviews findings of more junior staff.
Tracks fund data and trades.
Maintains records of high complexity in accordance with department policies and procedures.
Provides requested data to team members as necessary.
Searches for fail points in processes and provides error reports to clients in compliance with established service level agreements.
Escalates external errors. Correction of internal errors is at the discretion of the client.
Independently reviews for exceptions and may provide guidance to more junior level team members.
If exceptions are found, confirms that internal and client procedures were followed, processing was on time and in line with FCC regulations and no unnecessary steps were taken.
Prepares system-generated reports or templates consisting of multiple or advanced data sets and conducts general data validation and reconciliation.
Reviews work of junior team members.
No direct reports.
Provides guidance to less experienced Middle Office support staff, as needed
Responsible for the quality and completion of own work. 
Escalates external errors.
Correction of internal errors is at the discretion of the client.
Reviews for exceptions.
If exceptions are found, confirms that internal and client procedures were followed, processing was on time and in line with FCC regulations and no unnecessary steps were taken.
Checks exceptions identified by more junior level team members.
Dictates how support team handles incorrectly managed exceptions and enforces adherence to procedures.
Leads team in preparing system-generated reports.
Sets standards for teams report output to be shared with client teams.
Coordinates review of reports and the sharing of reports with Middle Office teams
Reviews work of junior team members. 
Assists in identifying and implementing process improvements to reduce audit and financial exposure and improve team efficiency.
Supervises a team of Middle Office support staff.
May be responsible for specific supervisory review and approval actions.
Supports the achievement of team objectives. 

Requirements / Qualifications:

High school/secondary school or the equivalent combination of education and experience is required.
Bachelor’s degree a plus, mutual fund industry background preferred. 
Experience in accounting support or the mutual fund industry preferred.