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Job Title: Middle Office Trading Support

Company: Major Global Bank

Corporate Title: Flexible Salary Range: Competitive Package
Location: Singapore Date Open: Sept 2019

Responsibilities / Duties:

  • Serves as a lead for the day-to-day operations of a Middle Office support team, providing work direction and technical assistance on complex matters.
  • Leads the daily activities of a Middle Office support team servicing multiple funds.
  • Reviews data and assists in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting.
  • Supervises the tracking of fund data and trades, as well as the maintenance of records.
  • Establishes data maintenance and summarization processes and procedures to improve team efficiency and best support the Middle Office support team.
  • Searches for fail points in processes and provides error reports to clients in compliance with established service level agreements.
  • Reviews error reports from more junior team members and provides feedback.
  • Ensures error reports from support staff comply with service level agreements before they are shared with Middle Office teams.
  • Independently provides accounting and trading support activities for funds of higher complexity.
  • Performs reviews of more complex documents processed from across the Bank to confirm compliance with established processes and procedures.
  • Reviews work of more junior colleagues and provides technical assistance on complex matters.
  • Independently performs complex functions supporting accounting, trading and client services activities including book-keeping and data review.
  • Reviews high volume of documents to ensure processors followed established procedures and took on minimal risk.
  • Leverages strong knowledge of processes of procedures to confirm findings.
  • Reviews findings of more junior staff.
  • Tracks fund data and trades.
  • Maintains records of high complexity in accordance with department policies and procedures.
  • Provides requested data to team members as necessary.
  • Searches for fail points in processes and provides error reports to clients in compliance with established service level agreements.
  • Escalates external errors. Correction of internal errors is at the discretion of the client.
  • Independently reviews for exceptions and may provide guidance to more junior level team members.
  • If exceptions are found, confirms that internal and client procedures were followed, processing was on time and in line with FCC regulations and no unnecessary steps were taken.
  • Prepares system-generated reports or templates consisting of multiple or advanced data sets and conducts general data validation and reconciliation.
  • Reviews work of junior team members.
  • No direct reports.
  • Provides guidance to less experienced Middle Office support staff, as needed
  • Responsible for the quality and completion of own work. 
  • Escalates external errors.
  • Correction of internal errors is at the discretion of the client.
  • Reviews for exceptions.
  • If exceptions are found, confirms that internal and client procedures were followed, processing was on time and in line with FCC regulations and no unnecessary steps were taken.
  • Checks exceptions identified by more junior level team members.
  • Dictates how support team handles incorrectly managed exceptions and enforces adherence to procedures.
  • Leads team in preparing system-generated reports.
  • Sets standards for teams report output to be shared with client teams.
  • Coordinates review of reports and the sharing of reports with Middle Office teams
  • Reviews work of junior team members. 
  • Assists in identifying and implementing process improvements to reduce audit and financial exposure and improve team efficiency.
  • Supervises a team of Middle Office support staff.
  • May be responsible for specific supervisory review and approval actions.
  • Supports the achievement of team objectives. 

Requirements / Qualifications:

  • High school/secondary school or the equivalent combination of education and experience is required.
  • Bachelor’s degree a plus, mutual fund industry background preferred. 
  • Experience in accounting support or the mutual fund industry preferred.