Share this:
  • E-Mail
  • Facebook
  • Twitter
  • Linkedin
Apply Now

Job Title: Investor Operations Manager

Company: Investor Services

Corporate Title: Flexible Salary Range: Competitive Package
Location: Singapore Date Open: April 2019

Responsibilities / Duties:

  • Maintain investor details database including creation of statements and confirmations for fund activity
  • Process Subscriptions and Redemptions including the completion of checklists, liaison with clients and input to company systems
  • Support the administration for anti-money laundering (AML) services provided to clients 
  • Initiate wire and account transfer transactions through various internet banking platforms to settle redemptions, for payment of client invoices and for payment of fees 
  • Participate actively in various system initiatives and other projects as such arise 
  • Reviewing subscription and redemption requests and ensuring that these are in compliance with the relevant legislation, agreements and charters 
  • Processing transactions in accordance with the guidelines outlined in the fund offering documents 
  • Initiation of wire and account transfer transactions through various internet banking platforms to settle redemptions, for payment of client invoices and for payment of fees 
  • Ability to solve problems in a timely and efficient manner 
  • Preparing wire transfer and other cash instructions 
  • Strong computer skills with proficiency in Microsoft Office products, particularly in Excel 
  • Willingness to work the hours necessary to meet client deliverables, a strong drive for results 
  • Strong time management and organizational skills 
  • Excellent communication skills, both written and verbally, both internally on the team and externally to our clients and investors  
  • Identify shareholder data, particularly US indicia, through review of on-file documentation and newly submitted FATCA self-certification and/or US Tax forms 
  • Resolve dealing related enquiries by email and by telephone, supplying information relating to funds, portfolios, prices, dealing procedures, markets and currencies
  • Liaise with local offices, clients and shareholders around the world 
  • Maintain shareholder register and investor files 
  • Preparation of contract notes, shareholder statements and Investment Manager Reports 
  • Assist with preparation of anti-money laundering documentation 
  • Daily Reconciliation of Cash Accounts 
  • Timely resolution of audit request

Requirements / Qualifications:

  • Hold a university degree in Business, Accounting, Science, or Economics, or other relevant qualification preferred 
  • Progressive experience in hedge fund administration/audit, with experience in a manager role.
  • Be able to demonstrate a working knowledge of hedge fund regulatory reporting requirements
  • Be proficient in the Microsoft Office suite of software applications, with strong Excel skills
  • Actively demonstrate the ability to operate at a high level and develop and maintain client/investors confidence in their current role
  • Have excellent communication and interpersonal skills (oral, written and presentation)
  • Well organized with strong time management skills
  • Be able to demonstrate an in-depth understanding of funds, fund structures, and fund offering documentation