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Job Title: Hedge Fund Operations

Company: Large Investment Bank

Corporate Title: Flexible Salary Range: Generous Package
Location: Singapore Date Open: Oct 2018

Responsibilities / Duties:

    As part of the hedge fund operations team, core responsibilities will include:
    • Operate & oversee reconciliation technology to deliver a full reconciled gross NAV to the client service team including cash, position, dividend & interest reconciliations.
    • Work closely with our middle office team to ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
    • Additional responsibilities can include operation & oversight of reconciliation technology to deliver Investment Manager positions & profit & loss reconciliations
    • Ensure client SLA’s are strictly adhered to
    • Work hand in hand with our client service team to provide superior customer service to hedge fund managers and investors
    • Ownership, management and resolution of all client & internal client queries
    • Develop and maintain relationships with client service teams & hedge fund clients
    • Initiate frequent, proactive communication with internal clients, as directed, to verify perceived levels of satisfaction and demonstrate proactive service
    • Ensure all professional relationships internal and external are maintained at the highest level
    • Business Continuous Improvement - analyzing processes through the use of Kaizen to create efficiencies.
    • Assist in the new clients’ onboarding processes

    Requirements / Qualifications:

      Key Requirements:
      • Experience within Fund Administration or Asset Management
      • Strong understanding of securities such as equities, bonds, forwards, futures, options & OTC products essential
      • Awareness of the needs of clients and an ability to deliver an excellent client service
      • An analytical mind and a willingness to embrace new technologies to identify new solutions &a inefficient processes
      • Excellent communication and interpersonal skills
      • Proven investigative, analytical and problem solving skills
      Preference will be given to candidates who have:
      • Experience with process re-engineering and or Robotic Process Automation
      • Experience with SQL & Python
      • Proven passion to improve processes and increase efficiency
      • Creativity in exploring solutions to improve day-to-day operational efficiency
      • Demonstrated client service focus
      • Strong attention to detail
      • Excellent time management and organizational skills and a dedicated team player
      • Exceptional interpersonal and communication skills