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Job Title: Cross Products Application Manager

Company: Investment Bank and Financial Services Provider

Corporate Title: Permanant Salary Range: Generous Package
Location: Singapore Date Open: Sept 2018

Responsibilities / Duties:

  • Administration of integration layer components involving Tibco, Solace, Java and Nastel technologies; daily troubleshooting of Integration Layer components and processes.
  • Handle Production releases which involves deployment plan(SDP) preparation coordinating with developers and ITS teams and deploying Tibco components using AppManage batch scripts.
  • Deploy Tibco, Java, BI tools and Collateral components in both Production and DR servers in Unix/Windows platforms.
  • Responsible for planning application system upgrades, installation of new releases, and migration to new systems
  • Real-time Monitoring of Integration Layer components (Solace/EMS Queue alerts, CLEF alerts) and troubleshoot the issues.
  • Proactively monitor different Source system feeds and ensure the daily batches are loaded successfully.
  • Troubleshoot any batch failures for data integrity and escalate to different teams and ensure the batch gets loaded within SLA.
  • Ensure 99.99% reliability of Integration Layer components in Production environment.
  • Co-ordinate with ITS teams in resolving any infrastructure related issues (DB, Unix,
  • Network & SAN) arise in Production environment.
  • Assist business users for their queries on Support related matters across all applications.
  • Able to write SQL queries to troubleshoot data issues arise out of Venom/BI Tools applications
  • Responsible for identifying known errors and problem trends and for finding permanent solutions.
  • Keep the application Estate stack up to date with all application details and its configuration.
  • Be a service owner and introduce good practices and automation scripts for better application support and reduce the manual effort.
  • Provide weekend support / after-hours support as required.

Requirements / Qualifications:

  • Experience in application support in a banking industry is required
  • Experience in regulatory reporting is a plus
  • Enterprise messaging technologies such as (TIBCO product suite including Administrator,
  • Business Works, Business Events, MQ adapters, EMS, Solace appliance, IBM MQ, MSMQ,
  • etc)
  • Operating Systems: UNIX/Linux (SUSE Linux v10) and MS-Windows
  • Database: JDBC and SQL development in an IBM DB2, ORACLE and MS SQL-Server
  • environment.
  • Programming: Java J2SE, JMS, JDBC, SQL, XML/XSLT, and shell scripting
  • Network: TCP/IP, Multicast UDP, LDAP, SSH, SSL, FTP/SFTP
  • Nastel product suite including AutoPilot, ApodWeb and Open Reports.
  • Scrittura Confirmations and OptiTrade (OCTM) (optional)
  • BI Tools : MS SSIS, Cognos, Actuate, BO (optional)
  • Develop and maintain relationships with Client(s), Relationship Managers and Project
  • Managers
  • Work effectively as a team, supporting other team members in achieving project/
  • business objectives and providing client services
  • Support a positive work environment that promotes customer service, quality,
  • innovation and teamwork and ensure timely communication of issues/ points of interest
  • Responsible for ensuring Local Manager is kept current and apprised of all relevant risk
  • management and controls issues.
  • Responsible for ensuring a high level of communication and transparency with Local
  • Manager.
  • Responsible for escalating any operational issues to the Local Manager.